Who Cares? is a call to arms for all proponents of public schools: administrators, teachers, support staff, and unions. It encourages schools to focus on the most important "R" of all relationships. Many advocate the importance of relationships in a school, but few articulate how to systematically address it. Who Cares? offers hope with real world customer service examples and practices that have ...
Paperback: 192 pages
Publisher: Wheatmark (November 15, 2007)
Product Dimensions: 6 x 0.5 x 9 inches
Amazon Rank: 1110816
Format: PDF ePub fb2 djvu book
- Kelly E. Middleton pdf
- Kelly E. Middleton books
- 1587368005 epub
- Education and Teaching epub books
- 978-1587368004 epub
"Who Cares: Improving Public Schools Through Relationships and Customer Service," by Kelly E. Middleton and Elizabeth Pettit, provides what is described as " a call to arms for all proponents of public schools." I view their test as being more of a w...
ented in one public school district in the battle to win back students. Readers can expect to find a variety of tools and resources, including:Customer service ideas for all staff members (secretaries, coaches, bus drivers, custodians, cooks)Home visits best practice checklist (K-12)29 ways for teachers to WOW parents and administrators10 of the best customer service practices borrowed from the business world and applied to public educationAn intentional focus on customer service, relationships, and making connections will not only positively impact the culture of your school, but will also result in improved academic achievement.